Montgomery County WIC Change in Service Delivery Due to COVID-19

MFHS will continue to update our website as the Covid-19 pandemic continues. For the entire archive of our updates on this evolving situation, please visit our dedicated Coronavirus Disease (COVID-19) page. 
Notice to WIC Participants in Lansdale and Pottstown WIC
Limited WIC services will open in Montgomery County effective Monday, March 16

• Benefit pick up (eWIC card re-loading) appointments scheduled on or after March 16th will take place as scheduled.
• These will be quick appointments to minimize time spent in the WIC Center.
• WIC nutritionists will be available via phone to answer your nutrition or infant and child feeding questions.
• Re-Certification appointments (appointments that require an assessment by a WIC nutritionist) will be temporarily conducted over the phone. If you have this type of appointment scheduled on or after March 16^th, you will receive a phone call from a WIC nutritionist prior to your appointment.  When you come to the WIC Center, you will only need to have your eWIC card re-loaded.  You will not need to bring your children for the visit. This will minimize your time in the WIC Center.
• If you are not able to get to the WIC Center for eWIC card re-loading, you can designate a proxy to come to the WIC Center for you.  Please contact your WIC Center to arrange for this over the phone.
• In order to limit exposure, we ask that you please limit the number of people that you bring with you to your appointment.

Notice to WIC Participants Receiving Services at Norristown WIC Center

• The Norristown WIC Center will be closed for services beginning March 16^th, until further notice.
• Anyone who has an upcoming appointment will be contacted by a WIC staff member who will provide further instructions on how to access services. Please do not come to the Norristown Center, as we will be closed.
• Benefit pick up (eWIC card re-loading) appointments scheduled on or after March 16^th will be done at another nearby WIC Center
• Re-Certification appointments (appointments that require an assessment by a WIC nutritionist) will be temporarily conducted over the phone. If you have this type of appointment scheduled on or after March 16^th, you will receive a phone call from a WIC nutritionist prior to your appointment.  You will then be instructed on where to go to receive your benefits.
• If you are not able to get to one of other centers for eWIC card re-loading, you can designate a proxy to come to the WIC Center for you.  When you receive your call from one of our WIC staff members, you can arrange for this over the phone.

For any questions about accessing services, please call 1-866-942-8463.
At MFHS, our goal during this crisis is to continue to provide essential WIC services in a safe and effective way.  We appreciate your continued cooperation and patience.  If you have questions regarding your appointment, please reach out directly to your WIC Center (link to list of WIC Centers) or call MFHS at 1-800-FOR-MFHS (1-800-367-6347)
In the interest of the health and safety for all the families we serve, we ask that you please reschedule your appointment if you or anyone in your household has:

• Fever, chills, coughing
• Signs for respiratory illness or flu-like symptoms

Or has recently:

• Traveled out of the country
• Traveled to an area with widespread cases of Coronavirus
• Or if you have been in contact with anyone know to have the virus.

Call 1-866-942-8463 to reschedule your WIC appointment.